Privacy Policy

Overview

This Privacy Policy explains how MousePresets collects, uses, and protects information when you visit our website, create an account, place an order, or contact us.

MousePresets sells digital products only. We collect only the information needed to process orders, deliver digital products, provide support, and operate the website.

Information We Collect

When you use MousePresets, we may collect the following information:

  • name and email address;
  • billing details entered during checkout;
  • order details and purchased products;
  • account login details if you create an account;
  • technical data such as IP address, browser type, device type, and website activity;
  • messages you send to us for support or order-related questions.

Payments

Payments are processed through third-party payment providers such as PayPal. MousePresets does not store full credit card numbers, bank account details, or PayPal login information.

Payment providers may collect and process payment information according to their own privacy policies.

How We Use Your Information

We use collected information to:

  • process and manage orders;
  • deliver digital products and download access;
  • send order confirmations and account-related emails;
  • provide customer support;
  • prevent fraud, abuse, and payment disputes;
  • improve website functionality and user experience;
  • comply with legal, tax, and accounting requirements.

Customer Accounts

If you create an account, we store the information needed to manage your profile, orders, and access to purchased digital products.

You are responsible for keeping your login details secure.

Digital Product Delivery

Order details, delivery records, and product access information may be stored to confirm that a digital product was delivered, downloaded, accessed, or made available after purchase.

This information may also be used for support, fraud prevention, and payment dispute handling.

Cookies

MousePresets may use cookies and similar technologies to keep the website working correctly, remember cart and checkout details, manage login sessions, analyze website traffic, and improve performance.

You can disable cookies in your browser settings, but some parts of the website may not work correctly without them.

Analytics and Website Data

We may use analytics tools to understand how visitors use the website. These tools may collect technical information such as pages visited, device type, browser type, approximate location, and interaction data.

This information helps us improve the website and detect technical issues.

Who We Share Data With

We may share necessary information with trusted third parties that help us operate the website and provide services, including:

  • payment processors;
  • hosting providers;
  • email delivery services;
  • analytics tools;
  • fraud prevention or dispute resolution services;
  • legal or government authorities when required by law.

We do not sell personal information.

How Long We Keep Information

We keep order records, account information, and support messages for as long as needed to provide service, maintain business records, prevent fraud, handle disputes, and comply with legal obligations.

Your Rights

Depending on your location, you may have the right to request access to your personal information, correction of inaccurate information, deletion of certain data, or restriction of processing.

Some information may need to be kept for legal, tax, security, or fraud prevention reasons.

Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.

No website or online service can guarantee complete security.

Changes to This Policy

We may update this Privacy Policy when needed. Changes will be posted on this page with the updated content.

Contact

For privacy-related questions, contact us at:

[email protected]